Our Trust & Safety team has hidden the AirClip project page due to a dispute, and the restoration of it is pending a resolution. That said, if you'd like to check in with the creator to see if a refund may be possible, you should reach out to them directly. As such, Kickstarter is not able to facilitate refunds on behalf of a creator. When the project ended successfully all funds raised went directly to the creator so that they could get started on bringing their idea to life. I’m sorry to hear that backing the AirClip project has been a frustrating experience for you. Thanks for reaching out and bringing this to our attention. This is the email I received from Kickstarter: When I told them this, they recommended I reach out to Kickstarter directly. However, I can't do this as the page has been taken down. The only way I can get a refund is if I prove to them that a physical item was promised, such as by showing a screenshot of a reward that was promised for backing the campaign. They told me that because Kickstarter's terms and conditions state that there is no physical item promised, only a service (which is really not the case for a lot of campaigns), they are unable to give me a refund. Of course, I reported this to my credit card company to try and get my money back. They're crooks pretending to sell our product. This is our link : ĭescription of infringing material: Someone posted(Opened campaign) on your website, sold OUR PRODUCT. Also we don't know who started the funding on Kickstarter. Photographs, names, jobs, everything written in the content is a lie. We were robbed of our site and contents by some strangers. Instead, visiting the page now displays this message:ĭescription of copyrighted material: It's not us who raised the funding on Kickstater. It turns out the campaign page has been taken down by Kickstarter as there is an intellectual property dispute. When I didn't receive the item promised in the backer rewards, I got curious and checked the campaign page. I backed a project on Kickstarter titled "AirClip | The Small Wearable Air Cleaning Device ". If you have any tips for this subreddit, please use the "message the moderators" button below. If you continue to submit the same posts however, they might trigger Reddit's spam detection. If your post is not showing up, do not panic, as it might be filtered by automod and needs to be manually approved by a moderator. Non-Campaign links or discussion should be marked with, or other appropriate identifier.įor clarification of any the above, please see this page.Reposts will be removed, to post an update please put "" in your post title.Such posts may be removed at the moderator's discretion. No low-effort or intentionally bad crowdfunding campaigns.Account must be >30 days old to post submissions. ![]() Fundraising sites such as GoFundme are not allowed, other crowdfunding sites such as Indiegogo are allowed.Titles must be marked with the campaign name Example: " can't work as designed".Anyone engaging in spam and/or self-promotion will be banned without warning. Crowdfunding project, website, survey, Fiverr, GoFundMe, YouTube channel - what it is does not matter.
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